Our company has the following points on the quality control of the coiling machine and the after-sales service:
First, product after-sales service content
(1) The product quality warranty period is 12 months.
(2) After the product is installed and debugged, it is responsible for training the buyer's mechanical, hydraulic, electrical and operating personnel.
(3) In the initial stage of putting the product into use, our company will send personnel to cooperate with the buyer to use and familiarize with the product performance until the buyer fully grasps the use.
(4) Lifelong service, and provide spare parts in time for compensation.
Second, the quality commitment
Strictly implement the product quality commitments made by our company: 1 The products manufactured by the factory are of high quality and reliable, so as to eliminate early failures in the factory; 2 products are found in the process of user use, and after receiving the user notification, 2 hours Respond internally, if necessary, arrive at the user's site 24 hours or dispatch a service personnel, and the fault will not be ruled out, the maintenance personnel will not evacuate the site; 3 the company will provide repair parts for the factory products, and repair services according to user requirements.
Hope that the majority of new and old customers to inquire!
